How can we help?
Account, privacy, safety, and technical questions can be sent to our support team.
Contact support
For Picks, Fantasy, Basketball, reputation, and navigation, start with How Rivle works. When reporting a match issue, include the mode and approximate time; for Fantasy, also include the game and league.
Email support@rivleapp.com. Include your Rivle username and a short description of the issue. Never send your password or verification code.
Basketball and friend matches
Open Games, then Basketball, and choose Play a bot or Play a friend. Friend invitations require mutual follows and no block. Basketball and Fantasy invitations use the same banner with Accept and Decline while you are in Rivle. See Basketball help for controls, skill points, progress, and reconnecting.
Missing a verification code?
For an email change, Rivle sends the code to your current account email. Check that inbox and its spam or junk folder. Wait for the resend countdown before choosing Send another code. If the code still does not arrive, contact support with your username and the approximate request time. Never share the code.
Privacy requests
For access or correction requests, email privacy@rivleapp.com from the address connected to your account. To permanently remove your account, follow the Rivle account-deletion instructions.
Copyright and rights complaints
Email support@rivleapp.com with the Rivle link or username involved, a description of the protected work or right, where the disputed material appears, your contact information, and a statement explaining your authority to submit the complaint. Do not send passwords or verification codes.